Privacy Policy

 

2. What Information We Collect

We may collect and process the following types of personal data:

 

 a) Information You Provide to Us

• Full name
• Contact details (email address, phone number, billing/shipping address)
• Payment information (processed securely by our payment providers – we do not store card details)
• Order history and preferences
• Communication with customer support

b) Information We Collect Automatically

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on site
• Cookies and tracking technologies (see our Cookie Policy)

c) Information from Third Parties

• Payment processors (e.g., Stripe, PayPal)
• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Meta, Google Ads)

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders
• To communicate with you about orders, returns, and customer support
• To send marketing communications (with your consent)
• To personalise your shopping experience
• To improve our website, services, and products
• To comply with legal obligations (e.g., tax and record-keeping)

4. Legal Basis for Processing

We rely on the following legal grounds under the UK GDPR and EU GDPR:

• Contractual necessity: To fulfil your orders and provide services
• Consent: For marketing and non-essential cookies
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interests: To improve and market our services (balanced with your privacy rights)

5. How We Share Your Information

We may share your data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal)
• Delivery and logistics providers
• IT service providers (e.g., hosting, email platforms)
• Professional advisors (e.g., accountants, legal counsel)
• Regulatory or law enforcement agencies (where legally required)

We never sell your personal data.

6. International Data Transfers

 

Your data may be processed outside the UK or EEA (e.g., by service providers in the US). We ensure such transfers are protected by appropriate safeguards, such as:

• Adequacy decisions (e.g., EU–UK, UK–EEA)
• Standard Contractual Clauses (SCCs)

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

• Orders and accounting records: up to 7 years
• Marketing data: until you unsubscribe or withdraw consent
• Customer service communications: up to 2 years

8. Your Rights (UK/EU Residents)

You have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Port your data to another provider
• Withdraw consent at any time
• Lodge a complaint with a data protection authority (e.g., the ICO in the UK)

To exercise any of these rights, contact us at: contact@bevgardien.com

9. Marketing and Communications

 

We may send you promotional emails if:

• You have opted in (subscribed)
• You are an existing customer and we are marketing similar products

You can unsubscribe at any time by clicking the link in the footer of our emails or by contacting us directly.

10. Cookies and Tracking

 

We use cookies to enhance your experience and analyse website performance. These may include:

• Strictly necessary cookies
• Performance and analytics cookies (e.g., Google Analytics)
• Marketing and targeting cookies (e.g., Meta Pixel)

For more details, see our Cookie Policy.

11. Children’s Privacy

 

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have done so in error, please contact us and we will delete the data.

12. Security Measures

 

We use industry-standard security practices to protect your data, including:

• SSL encryption
• Secure payment gateways
• Access controls and authentication
• Regular software updates and monitoring

However, no system is 100% secure. You share information at your own risk.

13. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies separately.

14. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. If significant changes are made, we may notify you via email or pop-up notice.

 

15. Affiliate Programme Data Processing

 

If you join our affiliate programme, we will collect and process personal data such as your name, email address, referral data, commission history, and bank account details. This information is used to manage your account, track referrals, and process commission payments.

The lawful basis for this processing is:

• Contractual Necessity (to pay your commission)

• Legitimate Interests (to operate an affiliate programme)

• Legal Obligation (to comply with tax rules)

Bank details are stored securely and accessed only by authorised staff. We retain this information for the duration of your affiliate relationship and for six years thereafter to meet financial and tax obligations. You may request access, correction, or deletion of your personal data at any time, subject to our legal obligations.

16. Contact Us

 

If you have any questions or concerns about this Privacy Policy, or you wish to exercise your rights, please contact:

Email: contact@bevgardien.com
Post: Privacy Officer
BevGardien (BBH Spirits)
Bayford Hall
Bayford Lane
Bayford, Herts SG13 8PR
United Kingdom